How long will my order take to arrive?

Please note that all of our products are made to order. Once your order is confirmed, we will send you an email with an estimated delivery time (EDT). The EDT is the sum of estimated fulfillment and shipping time.

Fulfillment time is the time it takes to make your custom-ordered product. Standard fulfillment time is 2-7 business days.

Shipping times can range from within 1-8 business days (1-20 for international orders). The estimated shipping time is calculated according to historical shipping data for deliveries to your area.

How much do you charge for shipping?

We ship all of our products (except postcards) for free to to USA, EUROPE (Including UK), JAPAN and BRAZIL.

Shipping costs for all products to the rest of the world are £3 (with the exception of postcards shipped to EFTA countries -Iceland, Liechtenstein, Norway, Switzerland- wich are £4 )

What happens if I’m not happy with my purchase?

If you are not satisfied with your purchase, you may return it within 3 weeks of receipt. We only accept returns if they are defective or damaged. If you need to return or exchange your purchase please send us an email to hello@marialevene.com for further instructions.

How long do I have to submit a claim for a return/exchange?

Any claims for misprinted/damaged/defective items must be submitted within 3 weeks after the product is received. For packages lost in transit, all claims must be submitted no more than 3 weeks after the estimated delivery date.

I made a mistake, can I cancel my order?

Yes, you can cancel an order but only if the fulfillment hasn't started yet. If you want to cancel your order please contact hello@marialevene.com as soon as possible. We will check the status of your order and make the cancellation if possible.

Are your products sustainable?

Each of our products is made on-demand once you place an order, meaning we produce it specifically for you. This allows us to avoid overproduction and material waste. Our printing partner's high-quality printing tech creates almost no wastewaters and uses less energy than standard industry printers.

We are working to improve the availability of products made from sustainable, recycled, or biodegradable materials. Our current selection of products labelled as “eco-friendly” are made of 100% organic certified cotton.